Terms & Conditions - MamaSofia

Terms & Conditions

Ownership of Copyright

The copyright in this website (www.pizzamamasofia.com) and the material on this website (including without limitation the text, computer code, artwork, photographs, images, music, audio material, video material and audio-visual material on this website) is owned by MAMA SOFIA.

Copyright License

MAMA SOFIA grants to you a worldwide non-exclusive royalty-free revocable license to:

  • View this website and the material on this website on a computer or mobile device via a web browser;
  • Copy and store this website and the material on this website in your web browser cache memory; and
  • Print pages from this website for your own personal and non-commercial use.

MAMA SOFIA does not grant you any other rights in relation to this website or the material on this website. In other words, all other rights are reserved and may only be granted in writing by MAMA SOFIA.

For the avoidance of doubt, you must not adapt, edit, change, transform, publish, republish, distribute, redistribute, broadcast, rebroadcast or show or play in public this website or the material on this website (in any form or media) without MAMA SOFIA’s prior written permission.

Data mining

The automated and/or systematic collection of data from this website is prohibited.


You may request permission to use the copyright materials on this website by writing to INFO@PIZZAMAMASOFIA.COM.

Enforcement of copyright

MAMA SOFIA takes the protection of its copyright very seriously.

If MAMA SOFIA discovers that you have used its copyright materials in contravention of the license above, MAMA SOFIA may bring legal proceedings against you seeking monetary damages and an injunction to stop you using those materials. You could also be ordered to pay legal costs.

If you become aware of any use of MAMA SOFIA copyright materials that contravenes or may contravene the license above, please report this by email to INFO@PIZZAMAMASOFIA.COM

Infringing material

If you become aware of any material on the website that you believe infringes your or any other person’s copyright, please report this by email to INFO@PIZZAMAMASOFIA.COM


Website Terms and Conditions

Your access and use of this website constitutes your acceptance of these Terms and Conditions in their entirety. If you do not agree with any of these Terms and Conditions, you may not access or view the website nor utilize its contents in any manner whatsoever.

Usage Conditions

If you wish to purchase any product or service made available through the website, you may be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

By using this website and creating a profile, you assume entire responsibility to maintain the confidentiality of your user account and password. In addition, you take full responsibility for all business transactions undertaken with your user account. You must notify MAMA SOFIA of any breach of security or unauthorized use of your account.

You represent and warrant that you have the legal right to use any credit card or other payment method in connection with your purchase, and that the information you supply to us is accurate, correct and complete. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your user account.

Prices and Taxes

MAMA SOFIA engages to update its offerings of products and services. These products and services may be mispriced, described inaccurately, or unavailable. The prices are subject to change without notice. However, the final total of your bill and a summary description of your order will be available before confirming your transaction. Please note that the prices are in Canadian dollars and do not include applicable taxes. The taxes are included in the total of your order and will be displayed on your screen during the ordering process. (Protection consumer act – price – currency – summary before confirmation)

Return Policy, Refunds and Shipping Policy

Return Policy: We do not accept returns given that it is a food product. If you have an issue with your order, please contact the store you picked up order from.

Refund Policy:  Refunds are not provided online through our website (www.pizzamamasofia.com). Customers are advised to contact the physical store they pick-up order from.

Shipping Policy: We do not deliver any products purchased on our website (www.pizzamamasofia.com). All online orders must be picked up at the MAMA SOFIA physical store you chose on your online order.

No Warranties

This website (www.pizzamamasofia.com) is provided “AS IS” without any representations or warranties, express or implied. MAMA SOFIA makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, MAMA SOFIA does not warrant that:

  • This website will be constantly available, or available at all; or
  • The information on this website is complete, true, accurate or non-misleading.

MAMA SOFIA reserves its right to refuse or cancel your order at any time for certain reasons including, but not limited to : product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Limitations of Liability

MAMA SOFIA will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • For any direct loss;
  • For any indirect, special or consequential loss; or
  • For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if MAMA SOFIA has been expressly advised of the potential loss.

Other Parties

You accept that, as a limited liability entity, MAMA SOFIA has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against MAMA SOFIA’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this Website Disclaimer will protect MAMA SOFIA’s officers, employees, agents, subsidiaries, successors, sponsors, assigns and sub-contractors as well as MAMA SOFIA

MAMA SOFIA shall not be responsible, directly or indirectly, for any third party contests hosted on any of its website(s).

Waivers and Unenforceable Provisions

Failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

If any provision of this Website Disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this Website Disclaimer.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Quebec, Canada. MAMA SOFIA controls and operates this website from its offices in Canada, and makes no representation that the materials or services on this website are appropriate or available for use outside Canada.

Contact Us

If you have any further questions, please contact us at info@pizzamamasofia.com. You can also call us at any of our locations.